Responsible for operational management and marketing of lead store, with 15 employees and an average revenue of $150,000/month
Developed training materials and standardization plan and procedures for expansion to 2 remote kiosk locations
SKILLS I HAVE USED AND ENHANCED
Overall management
Creating training materials and on hand training
Cash handling
Menu planning
Making Schedules
Customer service
Ordering and receiving
Monitoring quality management systems
Assuring sanitation standards
Multitasking