• Certified "Coffee Master" and "Barista Trainer from Starbucks for over a decade.

• Trained 100+ baristas in over a decade; some of them continue their journey to be shift supervisors and managers.

• Conducted coffee tastings to encourage both fellow partners and customers to learn more about divine life of coffee.

• Assisted customers in service to have "third place" experience.

• Proud partner of one of the most successful team at busiest location in the district.

SKILLS I HAVE USED AND ENHANCED

• Working well under pressure

• Strong communication skills

• Being punctual

• Having strong planning skills

• Being detail-oriented

• Multi-tasking ability

• Customer service experience

• Food service experience

• Cash handling procedures

• Training and coaching staff members

• Preparing and conducting coffee testings